Personal Data Protection

Privacy Policy telor88

telor88 is committed to protecting the privacy and personal data security of every player. This document explains how we collect, use, store and protect your information in line with international best practices.

256-bit SSL Encryption No Sharing Without Consent Player Data Control Updated 2026

Our Commitment

Your Privacy, Our Priority

Six core principles that shape how telor88 handles the personal data of Malaysian players.

Layered Data Security

All personal data is encrypted using 256-bit SSL technology. Account information, payment details and transaction records are stored in a fully protected server environment.

Limited Data Collection

telor88 only collects information that is genuinely required for account operation, identity verification and payment processing — nothing more than that.

Full Control in Your Hands

Players have the right to access, correct or request deletion of their personal data at any time. Contact our support team to process any data-related request.

No Data Sales

telor88 never sells, rents or trades players' personal data to third parties for commercial purposes without the explicit consent of the data owner.

Transparent Cookie Use

Cookies are used solely to improve the website browsing experience, save session preferences and analyse internal traffic. Players can manage cookie settings through their own browser.

Policy Change Notification

Any amendments to this Privacy Policy will be communicated to registered players via email or in-account notification before the changes take effect.

Effective Date: 1 January 2026 | Version: 3.0

1. Introduction and Scope of This Policy

This Privacy Policy ("Policy") is issued by telor88 ("we", "our platform" or "telor88") and applies to all users who access or use the telor88 online casino and sports betting platform at https://telor88.com ("Website"), including those who register an account, make deposits or withdrawals, and use any of the services provided.

By continuing to use the telor88 Website or services, you acknowledge that you have read, understood and agreed to this Privacy Policy in its entirety. If you do not agree with any part of this policy, please stop using the Website immediately.

This Policy is to be read together with the Terms & Conditions and Responsible Gambling Policy of telor88, all of which form the legal framework governing the relationship between telor88 and its players.

The telor88 platform operates under international licensing. This Privacy Policy complies with the data protection requirements set by the relevant licensing body.

2. Types of Personal Data We Collect

telor88 collects personal data from players through several means, including during the account registration process, gaming activity, financial transactions and interactions with our customer support team.

Data provided directly by the player:

Full name as per identity card / MyKad
Date of birth (to verify that the player is 21 years of age or older)
Email address and mobile phone number
Chosen username and password
E-wallet account information (Touch 'n Go, Boost, ShopeePay) or bank account details for deposit and withdrawal purposes
Identity verification documents if requested by the KYC (Know Your Customer) process

Data collected automatically:

IP address and general geolocation data
Device type, operating system and browser version used
Login and logout time records
Gaming activity history, including bets, winnings and bonus usage
Session cookie data and website usage

telor88 does not collect credit card numbers directly. All financial transactions are processed through third-party payment gateways that comply with industry security standards (PCI-DSS).

3. Purpose of Personal Data Use

The personal data we collect is used exclusively for the following purposes and will not be used outside this scope without player consent:

Account management: Creating, verifying and managing player accounts, including the identity verification process (KYC) required by licensing obligations.
Transaction processing: Processing deposits via Touch 'n Go eWallet, DuitNow, FPX, Boost, ShopeePay and cryptocurrency (USDT, BTC, ETH), as well as processing fund withdrawals within the stipulated timeframe.
Customer service: Providing assistance to players via live chat 24/7 and email in Malay and English.
Security and fraud prevention: Identifying and investigating suspicious activity, fraud attempts or unauthorised use of the platform.
Legal compliance: Meeting the reporting and audit obligations set by international licensing authorities.
Service improvement: Analysing aggregate usage patterns to improve platform performance and player experience.
Promotional communications: Sending information about bonuses, promotions and service updates to players who have given consent to receive such communications.

4. Data Sharing and Disclosure

telor88 does not share players' personal data with any third party for marketing or commercial purposes without the player's explicit consent. However, there are limited circumstances where data sharing is necessary and permitted:

Payment processing partners: Payment service providers such as e-wallet processors and FPX gateways receive transaction data strictly for the purpose of completing payments. They are bound by strict confidentiality agreements.

Technical service providers: Companies providing hosting, cybersecurity and website analytics services may process limited data on behalf of telor88, subject to valid data processing agreements.

Legal requirements: telor88 may be required to disclose player data when compelled by a valid court order, anti-money laundering (AML) investigations or directives from an authorised licensing body.

telor88 never sells, rents or trades players' personal data to advertising companies, data brokers or any external commercial entity.

5. Data Security Measures

telor88 implements comprehensive technical and organisational security measures to protect personal data from unauthorised access, loss, destruction or accidental disclosure.

Data encryption during transmission using 256-bit TLS/SSL protocols
Encryption of data stored in databases using layered encryption algorithms
Strict access controls — only authorised personnel with a legitimate business need may access player data
Continuous system monitoring to detect suspicious activity or intrusion attempts
Regular security audits by independent third parties
Detailed incident response procedures to address any data breach within a short timeframe

In the event of a data breach affecting players' personal information, telor88 is committed to notifying affected players within the timeframe required by licensing obligations.

6. Data Retention Period

telor88 retains players' personal data for as long as necessary to fulfil the original purpose of collection, unless a longer period is required or permitted by applicable law.

Generally, active account data is retained for the duration the account remains active. Once an account is closed or has been inactive for a continuous period, the relevant data will be retained for an additional period as required for licensing compliance, financial auditing, and resolution of any outstanding disputes.

Financial transaction records are retained in accordance with compliance requirements set by the international licensing body that issued telor88's operating licence. Login and session activity logs are retained for a shorter period for security and fraud detection purposes.

7. Players' Rights Over Personal Data

Every registered telor88 player has the following rights regarding their personal data. Requests relating to these rights may be submitted to our support team via live chat or email:

Right to Access Data

Right to Rectify Data

Right to Erase Data

Right to Object to Processing

Right to Restrict Processing

Right to Data Portability

telor88 will process valid requests within a reasonable timeframe. Please note that these rights may be subject to certain limitations where data processing is required to fulfil legal or licensing obligations binding on telor88.

8. Cookie Policy

The telor88 website uses cookies — small text files stored on your device — to improve functionality and user experience. The following types of cookies are used:

Essential session cookies: Required for login functionality, session security, and basic navigation. Without these cookies, the platform cannot function properly.
Preference cookies: Save language settings, display preferences, and game preferences to make the experience more convenient for players on return visits.
Analytics cookies: Collect aggregated and anonymous data about how players use the website, helping us improve our services over time.

Players can manage, limit, or block cookies through their browser settings at any time. However, blocking essential cookies may affect certain functions of the telor88 platform.

9. Child Protection and Age Restriction

telor88 services are strictly limited to individuals aged 21 and above. telor88 does not knowingly collect, process, or store personal data of individuals under the age of 21.

Should telor88 become aware that personal data of an underage individual has been collected unintentionally, the relevant account will be terminated immediately and all related data will be deleted as soon as possible, subject to applicable compliance requirements.

Parents or guardians who suspect that their underage child has registered a telor88 account should contact our support team immediately for action.

10. Amendments to This Privacy Policy

telor88 reserves the right to amend this Privacy Policy from time to time to reflect changes in operational practices, licensing requirements, or relevant legal developments. Each amendment will take effect on the date stated in the latest version of the policy.

Players will be informed of significant amendments via in-account notifications or email to their registered address. Continued use of the telor88 platform after the amendment's effective date constitutes acceptance of the revised Privacy Policy.

Players are advised to check this page from time to time to stay informed of the latest developments regarding the protection of their personal data.

11. How to Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by telor88, please contact our customer service team through the following channels:

24/7 live chat: Available directly on the telor88 platform, in Malay and English
Email: [email protected]

Our team is ready to handle any privacy-related enquiries and will respond within a reasonable timeframe. For requests involving data deletion or transfer, please provide sufficient account details so we can process your request accurately.

FAQ

Questions About Privacy

Answers to questions frequently asked by players regarding data protection at telor88.

During account registration, telor88 collects your full name, date of birth, email address, mobile phone number and your chosen username. This information is required to create a valid account, verify that you are 21 years of age or older, and ensure the security of your account. We do not collect any additional information that is not needed for account operation purposes.

telor88 does not sell or share players' personal data with third parties for marketing or commercial purposes. Data sharing only occurs in three limited situations: to payment processors for completing deposit and withdrawal transactions, to technical service providers that assist in platform operations, and when required by law or licensing obligations. All these third parties are bound by strict confidentiality agreements.

You can submit a request relating to your personal data — whether to obtain a copy, correct inaccurate information, or request deletion — via live chat 24/7 or email at [email protected]. Please provide your account username and clearly state the type of request. Our team will process valid requests in accordance with established procedures, subject to any mandatory data retention obligations under licensing requirements.

Yes. All transactions via Touch 'n Go eWallet, DuitNow, FPX, Boost, ShopeePay and cryptocurrency are processed through payment gateways protected with layered encryption. telor88 does not store your full e-wallet account details or bank account numbers in our systems — only the minimum information needed to process transactions is retained, and it is fully encrypted.

Yes. Players can opt out of receiving promotional communications at any time by using the "unsubscribe" link found in every promotional email, or by contacting our support team via live chat or email to update your communication preferences. Please note that important account-related emails — such as transaction confirmations, security notifications and policy updates — cannot be stopped as they form part of the essential account service.

When your telor88 account is closed, your personal data will not be deleted immediately. Financial transaction records, account activity and identity information must be retained for a certain period to meet international licensing audit requirements and related legal compliance. After the mandatory retention period ends, your data will be deleted or anonymised in accordance with our procedures. You may contact support for more information about the retention period applicable to your case.

Join telor88

Your Data is Safe. Your Game Starts Now.

Register a telor88 account with confidence — your privacy is fully protected. Enjoy online slots, live casino, Sic Bo, Roulette, and sports betting with guaranteed security.